In conversations with our customers, a recurring theme emerges when discussing their transition to digital processes: the largest cost and burden often lies in the time and effort required to digitize existing paper-based materials.
In conversations we have with manufacturing companies, a recurring theme emerges when discussing their transition to a paperless operation: the largest cost and burden often lies in the time and effort required to digitize existing paper-based materials.
Standard Operating Procedures (SOPs), work instructions, and checklists are typically built over years, representing a significant repository of organizational knowledge. Converting these into digital formats while maintaining accuracy and accessibility can be daunting.
Customers frequently express concerns about the resource-intensive nature of this transformation. It’s not just about scanning documents; it’s about rethinking and structuring them for digital workflows. Many find themselves needing to allocate substantial time to review, update, and adapt content to ensure it aligns with current operational realities and integrates seamlessly into new platforms.
This challenge is real for any industrial company undergoing a digital transformation. It also represents an opportunity … and this is exactly why we created Augie.
The Power of GenAI in Digitizing Content
Generative AI (GenAI) has transformative potential for digitizing content by automating the conversion of paper-based materials into structured, digital formats. It can analyze and extract information from documents like SOPs, work instructions, or checklists, quickly translating them into editable, standardized templates. GenAI also enables content enhancement, such as rewriting for clarity, integrating visuals, language translation, or adapting content for specific workflows. By accelerating the digitization process and reducing manual effort, GenAI empowers organizations to transition to digital systems more efficiently and cost-effectively.
Augie, a suite of Industrial Generative AI tools from Augmentir, revolutionizes industrial digital transformation by combining advanced AI capabilities with practical, human-centric applications. Augie uses generative AI and the power of advanced Large Language Models (LLMs) to transform digital content creation, create adaptive workflows, provide real-time worker guidance, and analyze data to deliver actionable insights.
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Augie has been instrumental in helping us quickly transform our existing paper-based SOPs and training documents into interactive digital work instructions and learning tools. We’ve reduced our digitization effort from months down to days. This has streamlined our processes, reduced errors, and accelerated the upskilling of our workforce.
Digital Transformation Lead Fortune 100 Food & Beverage Manufacturer
Augie for Procedure Creation
Augie is a powerful tool for accelerating the transition from paper-based to digital operations in manufacturing and industrial settings.
Quickly generate standard work procedures from Excel, Word, PDFs, images, or videos. The Augie Content Assistant takes your existing content and generates digital smart forms, checklists, and digital work instructions.
Augie for Training Content
Augie, Augmentir’s GenAI assistant, makes it easier to convert paper-based information into tailored training content and quizzes for today’s less experienced frontline workforce. Augie automatically analyzes SOPs, work instructions, and other documents to create clear, simplified training modules. It generates interactive quizzes to reinforce key concepts and adapts learning materials to individual skill levels, ensuring workers engage with relevant content.
By streamlining this process, Augie reduces the effort and time required to create effective, hands-on training tools for workforce development.
Augie for Content Localization
Language translation and localization are crucial for ensuring work instructions and training materials are effective and accessible for frontline workers in manufacturing and any industrial setting. Providing materials in a worker’s native language increases comprehension, reduces errors, and enhances safety.
With Augie, content localization is easy. Augie’s content localization tools make work instructions and training materials more relatable and actionable. This investment fosters better workforce performance, inclusivity, and compliance with global standards.
The Next Phase of AI in Manufacturing is Here
Augie redefines the next phase of AI in manufacturing by seamlessly integrating generative AI into frontline operations to accelerate digitization, as well as enhance productivity and worker empowerment. Augie includes a complete suite of AI-powered assistants and AI services that help bridge the skills gap, accelerate onboarding, and ensure frontline workers are equipped with the knowledge they need to succeed.
The Augie Industrial Gen AI Suite transforms every stage of the Connected Worker Journey.
Augie transforms every stage of the connected worker journey by providing a complete suite of AI tools that evolves alongside an organization’s needs. It begins with the digitization of processes and the conversion of static, paper-based content into dynamic, interactive digital workflows, making operations more accessible and efficient for frontline workers. As operations become connected, Augie leverages real-time data to deliver actionable insights, enabling companies to identify inefficiencies, improve workflows, and drive continuous improvement.
Beyond operational enhancements, Augie fosters continuous innovation through its extensibility and seamless integrations with other enterprise systems, creating a unified, scalable ecosystem that adapts to new challenges and opportunities. By addressing every phase of the connected worker journey, Augie empowers organizations to not only modernize their operations but also build a foundation for long-term success and innovation.
Now is the time to embrace the future of manufacturing—don’t miss out on the opportunity to empower your workforce and elevate your operations with Augie. Take the first step toward a smarter, more efficient manufacturing environment today.
https://www.augmentir.com/wp-content/uploads/2024/11/augie-digitizing-frontline-work.webp12602400Chris Kuntzhttps://www.augmentir.com/wp-content/uploads/2021/09/Augmentir_Logo_Sm-300x169.pngChris Kuntz2024-11-20 16:16:472024-11-20 20:56:58Solving the Single Largest Pain in Digitizing Frontline Work
Discover how Augmentir’s Gen AI Suite and Augie transforms how manufacturers support frontline activities and personnel.
If you haven’t heard about Augie yet, you’re missing out on one of the most important AI technologies in manufacturing.
Augie, a suite of Industrial Generative AI tools from Augmentir, is revolutionizing the way manufacturing teams operate by combining advanced AI capabilities with practical, human-centric applications. Designed to empower frontline workers and optimize industrial processes, Augie uses generative AI and the power of advanced Large Language Models (LLMs) to create adaptive workflows, provide real-time guidance, transform digital content creation, and analyze data to deliver actionable insights. It bridges the skills gap by offering personalized support and training while improving productivity and reducing downtime. Whether it’s streamlining operations or fostering innovation, Augie is setting a new standard for how AI can drive efficiency and empower workers in the manufacturing industry.
Read below to learn more about the Augie GenAI Suite and what it means for the future of industrial work.
Augie from Augmentir is redefining the next phase of AI in manufacturing by seamlessly integrating generative AI into frontline operations to enhance productivity, agility, and worker empowerment. Augie includes a complete suite of AI-powered assistants and agent functionality that help bridge the skills gap, accelerate onboarding, and ensure frontline workers are equipped with the knowledge they need to succeed.
The Augie Industrial Gen AI Suite transforms every stage of the Connected Worker Journey.
Augie is transforming every stage of the connected worker journey by providing a complete suite of AI tools that evolves alongside an organization’s needs. It begins with the digitization of processes and the conversion of static, paper-based content into dynamic, interactive digital workflows, making operations more accessible and efficient for frontline workers. As operations become connected, Augie leverages real-time data to deliver actionable insights, enabling companies to identify inefficiencies, improve workflows, and drive continuous improvement.
Beyond operational enhancements, Augie fosters continuous innovation through its extensibility and seamless integrations with other enterprise systems, creating a unified, scalable ecosystem that adapts to new challenges and opportunities. By addressing every phase of the connected worker journey, Augie empowers organizations to not only modernize their operations but also build a foundation for long-term success and innovation.
Augie is a powerful tool for accelerating the transition from paper-based to digital operations in manufacturing and industrial settings.
Quickly generate standard work procedures from Excel, Word, PDFs, images, or videos. Augie takes your existing content and generates digital smart forms, checklists, and digital work instructions.
“This is a significant game-changer for our digitization efforts. Migrating our existing paper-based SOPs and work instructions to a modern, digital format used to be a major roadblock for us. The Augie Content Assistant reduces this effort by 75%, which is helping us accelerate our digital transformation efforts.”
VP Global Engineering Services Fortune 500 Consumer Goods Manufacturer
Deliver Context-aware AI for Frontline Workers
Augie leverages context-aware AI to deliver highly personalized and situationally relevant support to frontline workers, revolutionizing how they interact with technology and perform their tasks. By analyzing real-time data from equipment, workflows, and worker inputs, Augie can understand the specific context of a worker’s environment—such as their current task, skill level, or the operational status of machinery—and provide tailored guidance and recommendations.
For example, if a worker encounters an equipment issue, Augie can instantly offer troubleshooting steps or alert maintenance teams, ensuring minimal downtime. This context-awareness not only enhances productivity but also improves safety by proactively identifying risks and suggesting corrective actions. By aligning AI assistance with the unique needs of each worker and situation, Augie empowers frontline employees to work more effectively, confidently, and efficiently.
Uncover New Opportunities for Continuous Improvement
With Augie, companies can identify opportunities for continuous improvement, get access to a clear view into at-risk KPIs, measure training effectiveness, and surface AI-based insights into where your operations are succeeding or failing.
Augie is undoubtedly the next frontier in AI for manufacturing, offering a transformative solution that redefines how companies approach productivity, workforce empowerment, and operational efficiency. By seamlessly integrating generative and context-aware AI, Augie provides frontline workers with real-time, personalized support, bridging the skills gap and driving innovation at every level of the organization. Its ability to digitize processes, optimize workflows, and enable smarter decision-making sets a new standard for what’s possible in the age of Industry 4.0.
Now is the time to embrace the future of manufacturing—don’t miss out on the opportunity to empower your workforce and elevate your operations with Augie. Take the first step toward a smarter, more efficient manufacturing environment today.
https://www.augmentir.com/wp-content/uploads/2024/11/augie-next-frontier-ai-manufacturing.webp12602400Chris Kuntzhttps://www.augmentir.com/wp-content/uploads/2021/09/Augmentir_Logo_Sm-300x169.pngChris Kuntz2024-11-18 16:59:172024-11-18 18:48:47Augie AI Suite - The Next Frontier in AI for Manufacturing
Discover how Augmentir’s Gen AI Suite and Augie transforms how manufacturers support frontline activities and personnel.
We recently unveiled a watershed moment in connected worker technology history with updates and expansions to Augie, our generative AI assistant for industrial work. This expansion drastically improves the breadth and reach of Augie’s capabilities, enhancing the already powerful tool even more and creating a generative AI suite of tools and assistants for frontline industrial work. This first-of-its-kind Augie GenAI Suite, redefines the future of manufacturing, empowering frontline workers everywhere with unmatched AI-driven tools.
But what does this mean for manufacturers and industrial organizations looking to improve their operations and how can Augie help you?
Basically, this suite of generative AI assistants includes dedicated capabilities for companies to enhance their Troubleshooting, Operations, Data Insights, and Content Creation; and even introduces a GenAI-as-a-Service option. This expands on Augie’s existing capabilities for advanced troubleshooting and real-time digital assistance to frontline workers and adds further abilities for advanced safety/risk mitigation, worker compliance, workforce development, knowledge management and training, quality management, and more.
Read below to learn more about the new Augie GenAI Suite, what it can do, what it means for the future of manufacturing work, and how it can help you.
The Augie suite transforms frontline manufacturing like never before – giving teams instant access to expert knowledge, next-level data insights, and seamless operational support. From troubleshooting to operations and content creation, the possibilities are endless.
Introducing a first-of-its-kind GenAI Suite for industrial work:
Augie Industrial Assistant 2.0
Enhancements include support for dozens of new content types, the addition of patented-pending prompt enrichment, and superior prioritization, resulting in increased accuracy and actionability.
Augie Content Assistant
Automatically convert existing digital content (Word Excel, PDF, etc.) into native Augmentir Work instructions, SOPs, OPLs, CILs, Checklists, etc., accelerating deployment. Generate Training, Checklists, and Quizzes from a wide range of source types including images, manuals, free-form tests, etc., to streamline worker training and onboarding.
Augie Data Assistant
Augie provides insights from any source of operational data, including standard data sets such as Skills, Standard Work, Safety, and Work Execution, as well as customer-specific datasets generated through Augmentir’s report configurator. Augie eliminates/reduces the need for “report writing” and, through its conversational interface, answers questions, performs math, and generates graphical reports, increasing responsiveness.
Augie Extensibility Assistant
The Extensibility Assistant increases the productivity of developers building new and supporting existing user-defined functions in Augmentir’s extensibility framework. Augmentir’s unique Platform-as-a-Service capabilities enable customers and partners to create unique capabilities to solve important business problems, a capability not available elsewhere in the market
Augie Industrial GenAI-as-a-Service
As an industry first, Augie exposes its GenAI capabilities as APIs in Augmentir’s extensibility framework, enabling companies and partners to utilize Industrial genAI within innovative, company or vertical-specific use cases. Commonly used APIs include translateText enabling on-the-fly translation of dynamic content, and imageQA, enabling direct comparison or summarization of images, supporting critical applications in Quality, Safety, and Operations.
This is a true game-changer for frontline manufacturing personnel, equipping them with expert knowledge, advanced tools, and intuitive support like nothing has before. But more than that, these are not just simple upgrades, this is the future of manufacturing, right at the fingertips of those who matter most – frontline personnel.
Advantages of Generative AI Assistants in Manufacturing
Generative AI assistants in manufacturing streamline production by automating repetitive tasks, reducing human error, and optimizing workflows. They enhance decision-making through real-time data analysis, leading to increased efficiency and cost savings. Augie is unique among other smart manufacturing assistants in that it leverages proprietary fit-for-purpose, pre-trained LLMs and generative AI, coupled with robust security and permissions, to help factory managers, operators, and engineers improve efficiency, resolve issues faster, and prevent downtime.
Through Augie, manufacturers can instantly:
Close skills and experience gaps with personalized support
Gain insights into Leader Standard Work
Gain new insights into skills inventories
Convert Tribal Knowledge into Digital Corporate Assets
Identify opportunities for continuous improvement
Forecast potential operational issues
The expansion of the Augie tool kit further enhances these capabilities, allowing for more advanced and adaptable functions such as those described above. With the Augie GenAI suite by your side, the potential for improved frontline support, optimized manufacturing operations, and the empowerment of frontline industrial workforces is limitless.
Supporting Frontline Workers with GenAI Assistants
Augmentir introduced Augie in early 2023, becoming the first software provider in the manufacturing sector to offer a generative AI solution focused on the industrial frontline workforce.
Since its launch, Augie has seen massive support from leading manufacturing organizations. It has been applied by these global leaders across all manufacturing and production types, helping prevent safety and quality issues at the point of work, driving operational efficiency, and giving frontline workers the tools, guidance, and support they need to do their best work.
Augie’s generative AI capabilities are built into the core of the Augmentir platform, so users can quickly and securely leverage the latest AI advances within the framework of digital collaboration, skills management, and work execution. This allows frontline users and other manufacturing personnel to leverage existing data, documents, applications, and their existing tribal knowledge, increasing their ROI.
Interested in learning more?
To learn more about Augie and how it has the potential to transform and augment your frontline workers and activities with patented AI-driven insights and to learn why Augmentir is trusted by leading manufacturers as a reliable digital transformation partner – schedule a demo with one of our product experts.
https://www.augmentir.com/wp-content/uploads/2024/09/augie-industrial-generative-ai-assistant-manufacturing.webp12602400Chris Kuntzhttps://www.augmentir.com/wp-content/uploads/2021/09/Augmentir_Logo_Sm-300x169.pngChris Kuntz2024-10-12 16:27:222024-11-17 04:21:27Ushering in a New Era for Connected Industrial Work with the Augie™ GenAI Suite
Learn how manufacturers combat the manufacturing skilled labor shortage and close skills gaps with an Augmented Connected Workforce (ACWF).
Generative AI in manufacturing refers to the application of generative models and artificial intelligence techniques to optimize and enhance various aspects of the manufacturing process. This involves using AI algorithms to generate new product designs, optimize production workflows, predict maintenance needs, and improve production efficiency within frontline operations.
According to McKinsey, nearly 75% of generative AI’s major value lies in use cases across four areas: manufacturing, customer operations, marketing and sales, and supply chain management. Manufacturers are uniquely situated to benefit from generative AI and it is already a transformative force for some. A recent Deloitte study found that 79% of organizations expect generative AI to transform their operations within three years, and 56% of them are already using generative AI solutions to improve efficiency and productivity.
Manufacturing is rapidly evolving and by integrating cutting-edge technologies like Generative AI, manufacturers can better support, augment, and enhance their frontline workforces with improved decision-making, collaboration, and data insights.
Join us below as we dive into generative AI in manufacturing exploring how it works, the benefits and risks, and some of the top use cases that generative AI, specifically generative ai digital assistants, can provide for manufacturing operations:
Generative AI refers to artificial intelligence systems designed to create new content, such as text, images, or music, by learning patterns from existing data. In manufacturing, this involves the use of Large Language Models (LLMs) and Natural Language Processing (NLP) to analyze vast amounts of data, simulate different scenarios, and generate innovative solutions that can impact a wide range of manufacturing processes.
Large Language Models
Large Language Models (LLMs) are a type of generative artificial intelligence model that have been trained on a large volume – sometimes referred to as a corpus – of text data. They are capable of understanding and generating human-like text and have been used in a wide range of applications, including natural language processing, machine translation, and text generation.
In manufacturing, generative AI solutions should leverage proprietary fit-for-purpose, pre-trained LLMs, coupled with robust security and permissions. Industrial LLMs use operational data, training and workforce management data, connected worker and engineering data, as well as information from enterprise systems.
Natural Language Processing
Natural Language Processing (NLP) is a branch of artificial intelligence that focuses on the interaction between computers and humans using natural language. It involves the development of algorithms and models that enable computers to understand, interpret, and respond to human language in a way that is both meaningful and useful.
For generative AI, NLP is a key technology that enables the assistants to understand and generate human-like text, providing seamless conversational user experiences and valuable assistance to frontline workers, engineers, and managers in manufacturing and industrial settings.
NLPs allow the AI to process and interpret natural language inputs, enabling it to engage in human-like interactions, understand user queries, and provide relevant and accurate responses. This is essential for common manufacturing tasks such as real-time assistance, documentation review, predictive maintenance, and quality control.
By combining large language models and natural language processing, generative AI can produce coherent and contextually relevant text for tasks like writing, summarization, translation, and conversation, mimicking human language proficiency.
Benefits of Leveraging Generative AI in the Manufacturing Industry
Generative AI and solutions that leverage them offer several benefits for manufacturing operations, including:
Operational/Production Optimization and Forecasting: GenAI technology offers a significant boost to manufacturing processes by monitoring and analyzing in real-time, spotting problems quickly, and providing predictive insights and personalized assistance to boost efficiency for manufacturing workers. Additionally, AI assistants empower manufacturers to explore multiple control strategies within their process, identifying potential bottlenecks and failure points.
Proactive Problem-Solving: Generative AI-powered tools provide real-time monitoring and risk analysis of manufacturing operations, enabling the quick identification and resolution of issues to optimize production and efficiency. They can spot events as they happen, providing valuable insights and recommendations to help operators and engineers rapidly identify and resolve problems before they escalate.
Reduce Unplanned Downtime: Generative AI solutions can analyze vast datasets to predict equipment maintenance needs before issues arise, allowing manufacturers to schedule maintenance proactively, minimizing unplanned disruptions. This not only improves downtime but also contributes to the overall operational resilience of mission-critical equipment.
Personalized Support and On-the-job Guidance: Generative AI tools can be tailored to diverse roles within the manufacturing plant, offering personalized assistance to operators, engineers, and managers. It can provide role-based, personalized assistance, and proactive insights to understand past events, current statuses, and potential future happenings, enabling workers to perform their tasks more effectively and make better, more informed decisions.
These benefits demonstrate the significant impact of generative AI on frontline manufacturing activities, improving overall operational efficiency, adjusting processes where needed, and driving operational excellence.
Pro Tip
Generative AI assistants can take these benefits one step further by incorporating skills and training data to measure training effectiveness, identify skills gaps, and suggest solutions to prevent any skilled labor issues. This guarantees that frontline workers have the essential skills to perform tasks safely and efficiently, while also establishing personalized career development paths for manufacturing employees that continuously enhance their knowledge and abilities.
Risks of Generative AI in Manufacturing
Generative AI in manufacturing presents several risks, including data security, intellectual property concerns, and potential bias in AI models. The reliance on vast amounts of data raises the risk of data breaches and cyberattacks, potentially exposing sensitive information. Intellectual property issues may arise if AI-generated designs or processes inadvertently infringe on existing patents or proprietary technologies. Additionally, biases in training data can lead to suboptimal or unfair outcomes, affecting the quality and equity of AI-driven decisions. There is also the risk of over-reliance on AI, which may reduce human oversight and lead to errors if the AI models make incorrect predictions or generate flawed designs. Ensuring proper validation, transparency, and human intervention is crucial to mitigating these risks.
Top Use Cases for Generative AI Manufacturing Assistants
Generative AI assistants and frontline copilots are AI-powered tools designed to provide valuable assistance and insights in industrial settings, particularly in manufacturing. These assistants are a type of generative AI that are used in manufacturing operations to enhance human-machine collaboration, streamline workflows, and offer proactive insights to optimize performance and productivity for frontline workers.
What makes frontline AI assistants unique among other generative AI copilots is the enhanced human-like interaction beyond standard data analytics and analysis to understand the context around a process or issue; including what happened and why, as well as anticipate future events.
Generative AI assistants work via specialized large language models (LLMs) and generative AI, providing contextual intelligence for superior operations, productivity, and uptime in industrial settings. Additionally, they typically involve natural language processing for understanding human language, pattern recognition to identify trends or behaviors, and decision-making algorithms to offer real-time assistance. This, combined with machine learning techniques, allows them to understand user inputs, provide informed suggestions, and automate tasks.
Troubleshooting:Troubleshooting is such a critical use case in manufacturing. With today’s skilled labor shortage, frontline workers are often times in situations where they don’t have the decades of tribal knowledge required to quickly troubleshoot and resolve issues on the shop floor. AI assistants can help these workers make decisions faster and reduce production downtime by providing instant access to summarized facts relevant to a job or tasks, this could come from procedures, troubleshooting guides, captured tribal knowledge, or OEM manuals.
Personalized Training & Support: With GenAI assistants, manufacturers can instantly close skills and experience gaps with information personalized, context-aware to the individual worker. This could include: on the job training materials, one point lessons (OPLs), or peer/user generated content such as comments and conversations.
Leader Standard Work: With Generative AI assistants, operations leaders can assess and understand the effectiveness of standard work within their manufacturing environment, and identify where there are areas of risk or opportunities for improvement.
Converting Tribal Knowledge: One of the more pressing priorities that many manufacturers face is the task of capturing and converting tribal knowledge into digital corporate assets that can be shared across the organization. With connected worker technology that utilizes Generative AI, manufacturing companies can now summarize the exchange of tribal knowledge via collaboration and convert these to scalable, curated digital assets that can be shared instantly across your organization.
Continuous Improvement: AI and GenAI assistants can help us identify areas for content improvement, and make those improvements, measure training effectiveness, and measure and improve workforce effectiveness.
Operational Analysis: Generative AI assistants can also provide value when it comes to operational improvements. GenAI assistants can use employee attendance data to help shift managers or line leaders determine where the risks are, and potentially offset any resource issues before they become truly problematic. An organization’s skills matrix, presence data, and production schedules all can feed into a fit-for-purpose, pre-trained LLM – giving you information that manufacturing leaders need to keep their operations running.
Future-proofing Manufacturing Operations with Augie™
Generative AI and other AI-powered solutions are leveling up manufacturing operations, analyzing data to predict equipment maintenance needs before issues arise, allowing for proactive maintenance scheduling, and minimizing unplanned disruptions. With these tools manufacturers can empower frontline workers with improved collaboration and provide real-time assistance with contextual information, ensuring relevant and timely support during critical decision-making processes.
Overall, generative AI is transforming a wide array of manufacturing and industrial activities, connecting workers in ways that were previously thought impossible, and making frontline tasks and processes safer and more efficient for workers everywhere.
Augie, Augmentir’s new generative AI assistant for frontline work pulls in skill capabilities, workforce development information, and training data in addition to MES and ERP data. It offers contextual, proactive insights and automated workflows to optimize production and prevent bottlenecks, contributing to manufacturing efficiency, uptime, quality, and decision-making.
Additionally, Augie ties together operational data, training and workforce management data, engineering data, and knowledge/information from various disparate enterprise systems to empower frontline workers, streamline workflows, and increase manufacturing performance.
Augmentir is trusted by manufacturing leaders as a digital transformation partner delivering measurable results across operations. Schedule a live demo today to learn more.
https://www.augmentir.com/wp-content/uploads/2024/06/generative-ai-in-manufacturing.webp6301200Chris Kuntzhttps://www.augmentir.com/wp-content/uploads/2021/09/Augmentir_Logo_Sm-300x169.pngChris Kuntz2024-06-17 18:43:542024-06-17 18:44:37Generative AI in Manufacturing: Benefits, Risks, and Top Use Cases
Watch Augmentir’s presentation at Learning & HR Tech 2024 and see how Generative AI Copilots transform learning and development in manufacturing.
Generative AI in learning and development has started to shape the future of HR across the board including attracting, developing, engaging, and retaining talent.
AI has revolutionized how organizations approach:
Talent acquisition – for smarter recruiting
Talent development – for skills analysis and performance evaluations
Worker relations – capitalizing on its ability to personalize employee relations
Workforce planning – leveraging its ability to make sense of data to perform more accurate forecasting and capacity planning
People analytics – using AI to make sense of employee data from an engagement and skills optimization standpoint
Performance management – relying on it for benchmarking and progress evaluation
HR operations – leveraging AI’s ability to automate and support onboarding and offboarding processes
Learning and development – using AI in everything from content creation to delivering personalized and adaptive content
However, Generative AI in learning and development has yet to make a significant impact on employees where it matters the most – in the flow of work.
This is where Generative AI learning copilots and AI-powered connected worker solutions come in. Together these technologies are transforming learning for frontline workers, improving onboarding, enabling learning in the flow of work, and driving more efficient upskilling and reskilling.
Watch our full presentation from Learning and HR Tech 2024 “Generative AI Learning Copilots: Transforming Learning as We Know It”, on-demand below.
Key Highlights:
Generative AI in learning and development has started to shape the future of HR across the board including attracting, developing, engaging, and retaining talent.
Deskless workers make up 80% of all workers globally and are underserved from a learning and development perspective, with 78% feeling they don’t have the right amount of training to succeed.
Generative AI Learning Copilots can generate training content, translate languages, provide real-time feedback, give on-demand guidance and answers, and serve as a digital performance support tool.
Generative AI Learning Copilots for Deskless Workers
Deskless workers, often referred to as “frontline workers”, generally do not sit in front of a desk and make up about 80% of all workers globally, they are on the front lines – in factories, at retail counters, construction sites, hospitals, and more.
While frontline workers and activities have undergone dramatic changes over the past few years, they are still woefully underserved from a learning and development standpoint.
78% of frontline workers feel they don’t have the right amount of training to succeed at work
65% want information on-demand and “in the flow of work”
Only 12% of HR operations leaders are actually satisfied with their L&D processes in support of their frontline employees
The reality is that traditional onboarding and training practices have been proven to be ineffective, however, much like AI has historically been used to improve the efficiency and output of machines, we can do the same with our frontline workforce.
AI learning and development tools and GenAI assistants can help:
Identify areas for content improvement, and implement those improvements
Measure training effectiveness
Create personalized, job-relevant training and curriculums
Measure and improve workforce effectiveness
Managing Manufacturing Workforce Challenges with GenAI Learning Copilots
The workforce crisis in manufacturing is accelerating and at the forefront of the minds of operations and HR leaders.
In fact, even if every skilled worker in America were employed, there would still be 35% more unfilled job openings in the manufacturing sector than skilled workers capable of filling them. Deloitte predicts that the skilled labor crisis will cost manufacturers upwards of $1 trillion by 2030.
In 2019, the average tenure in manufacturing was 20 years, the average time in position was 7 years, and the average 90-day retention rate was 90%. As of 2023, however, the average tenure is 3 years, the average time in position is 9 months, and the average 90-day retention rate was 50%.
These are representative of drastically different manufacturing realities. The workforce of 2019 is not coming back, and neither will productivity, unless organizations make significant investments and strides in supporting frontline workers with the appropriate tools and training. Luckily, smart connected worker and generative AI technologies offer a path forward.
Generative AI helps manufacturers answer:
What is the skills inventory of the team that is in attendance today?
Who can/should perform this work?
Who would benefit the most from targeted training?
Where should they focus on for process improvement?
What type of training would give them the biggest return?
What training materials need Improvement?
Generative AI-powered copilots and digital assistants can take this further, allowing frontline manufacturing workers access to vast amounts of knowledge in the flow of work when they need it most, helping to predict and prevent skills gaps before they impact production, and to design efficient and personalized development curriculums to shorten the time it takes for workers to be effective and competent in their positions.
Interested in learning more?
If you’d like to learn more about Augmentir and see how our AI-powered connected worker platform improves onboarding, training, skills management, and other learning and development aspects across organizations, schedule a demo with one of our product experts.
https://www.augmentir.com/wp-content/uploads/2024/05/generative-ai-learning-copilots.webp6301200Chris Kuntzhttps://www.augmentir.com/wp-content/uploads/2021/09/Augmentir_Logo_Sm-300x169.pngChris Kuntz2024-05-09 02:45:382024-06-04 11:39:42Generative AI Learning Copilots: Transforming Learning as We Know It
Say hello to the newest addition to the Augmentir platform, Augie – the GenAI powered digital assistant for manufacturing.
Say hello to the future of work in manufacturing with the latest addition to Augmentir’s suite of connected worker tools, Augie™.
Augie is a digital assistant for frontline operations that utilizes Generative AI and proprietary fit-for-purpose, pre-trained Large Language Models (LLMs) to enhance operational efficiency, problem-solving, and decision-making for today’s less experienced frontline industrial workers. It leverages enterprise-wide data, provides instant access to relevant information, closes skills gaps with personalized support, offers insights into standard work and skills inventory, and identifies opportunities for continuous improvement.
Augie is a result of our dedication to empowering frontline workers, leveraging AI to support manufacturing operations, and giving manufacturing workers better tools to do their jobs safely and more efficiently.
Continue reading below to learn more about how Augie works and how it can benefit your frontline workforce and manufacturing operations:
Generative AI-powered smart manufacturing assistants are designed to provide secure, role-based, personalized assistance to frontline workers, engineers, and managers in various industries, including manufacturing.
They work by leveraging artificial intelligence and integrations across different software systems, providing guidance and assistance in various tasks to enhance productivity and performance. This includes providing data insights, recommendations on actions to improve performance, and the ability to create analyses and dashboards with a natural language-based assistant.
A majority of smart manufacturing assistants only draw their information from manufacturing execution systems (MES), without tying in other important systems necessary for frontline manufacturing success.
Augie, however, is different. It leverages enterprise-wide data tying in information from a wide range of platforms including operational data, training and workforce management data, connected worker and engineering data, as well as information from enterprise systems.
How Augie Benefits Your Frontline Workforce
Augie is unique among other smart manufacturing assistants. It leverages proprietary fit-for-purpose, pre-trained LLMs and generative AI, coupled with robust security and permissions, to help factory managers, operators, and engineers improve efficiency, resolve issues faster, and prevent downtime.
With information readily available via Augie, frontline workers can make decisions faster, reduce downtime, and improve troubleshooting with instant access to summarized facts relevant to a job or task. Additionally, Augie is multi-modal, meaning it can return actionable information in the form of work procedures, training videos, recorded collaborations, engineering documents and SOPs, as well as tribal knowledge.
Through Augie, manufacturers can instantly:
Close skills and experience gaps with personalized support
Gain insights into Leader Standard Work
Gain new insights into skills inventories
Convert Tribal Knowledge into Digital Corporate Assets
Identify opportunities for continuous improvement
Forecast potential operational issues
With Augie by your side, you can streamline manufacturing operations, optimize performance, empower your frontline workforces, and stay ahead in today’s rapidly evolving and competitive landscape.
Improve Operational Efficiency with Augie and Augmentir
The digitization of frontline processes has become a must-have to keep up with the velocity of change – but not just digitization … smart digitization. Recently, Deloitte found that 86% of manufacturing executives believe smart factory solutions will be the primary drivers of competitiveness in the next five years. Leveraging smart, AI-driven connected worker solutions that allow industrial organizations to best support their frontline workforces and optimize processes to make them safer and more efficient is critical to overall enterprise success.
At Augmentir, we have been met with continued success in our efforts to transform manufacturing operations. Our patented Smart AI foundation helps manufacturing organizations close the loop between training and work execution, delivering the data and in-line insights necessary to continuously improve operational excellence day-over-day, year-over-year. Augmentir is the world’s leading connected worker solution, combining smart connected worker and GenAI technologies to drive continuous improvement and enhance performance management initiatives in manufacturing.
The addition of Augie to our platform is a game-changer for factory floor and other frontline workers, allowing for quick reference troubleshooting and useful, contextualized information to be delivered at the moment of need. Furthermore, with Augie, less experienced workers are provided with additional support and individualized guidance based on the job or task needs.
With patented AI-driven insights that digitize and optimize manufacturing workflows, training and development, workforce allocation, and operational excellence, Augmentir is trusted by manufacturing leaders as a digital transformation partner delivering measurable results across operations. Schedule a live demo today to learn more.
